About returns and exchanges
When the product arrives, please check the product immediately.
We make every effort to ensure that our products are perfect, but in the unlikely event that the product is damaged, we will replace it with a substitute product, so please contact us by email or phone within 7 days after the product arrives.
About defective products
We take all possible measures to ensure the quality of our products, but in the unlikely event that there is a defect in the product, damage during delivery, or incorrect delivery due to our store, please contact us within 7 days from the arrival of the product. We will exchange it for you.
* In this case, the shipping fee will be borne by our shop.
About delivery and payment
Takkyubin Nationwide uniform 700 yen + tax
(Hokkaido, Okinawa, and other remote islands: 1,100 yen + tax)
Free shipping for orders over 10,800 yen (tax included) (*1800 yen + tax for remote islands).
Yu-Packet 280 Yen Nationwide Only some products are available for mail delivery.
*Only available for some products. Due to size restrictions, it may not be possible to use this service when ordering multiple items or when ordering gift wrapping or Noshi.